Shipping & Return Policy
In-store pickup is available for all items, including bikes. (Use the "In-stock" filter to see items from our store inventory) We are not shipping products at this time.
New, unused merchandise are accepted for return or exchange within 30-days of purchase.
Please contact us via email or phone if you discover an error or problem with something you purchased from Pearland Bicycles.
Ideally, we ask that all returns be in new resalable condition and include all documentation, and original undamaged packaging.
Carefully inspect items you purchase before removing any labels, tags, or discarding the original packaging.
Returns must have a return authorization (RMA) number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.
Ship returns via Fedex or UPS Ground, or insured US Postal Priority Mail (we do not accept CODs).
Merchandise returned that appears used will be subject to a minimum 25% restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)
Prices and Information
We make every effort to maintain current, accurate prices in our online catalog, and we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!
Pearland Bicycles LLC reserves the right to cancel order(s) due to pricing errors, product availability, and/ or suspected fraud.