Shipping & Return Policy

In-Store Pick Up

In-store pickup is great way to shop with Pearland Bicycles and pick up at your convienence. 

This pickup method is available for all items, including bikes!   (Use the "In-stock" filter to see our curated selection of our local inventory)

• For In-Store Pickup: Most in-store items are ready the same day. 

Please Note: Items coming from our warehouse or requiring special preparation, such as bicycles, may take 1-4 business days to be ready for pickup. We appreciate your patience and are here to ensure your satisfaction.

Need help or have questions? Our team is just a message or call away. We're delighted to be of service. Thank you for shopping local with Pearland Bicycles!

As soon as your order is prepared for pickup, we'll notify you via text message.

Returns & Exchanges Policy

• Parts, Accessories & Apparel
  New, unused parts, accessories, and unworn apparel may be returned or exchanged within 30 days of purchase.

• Electronics
  Electronics are eligible for exchange/store credit within 14 days of purchase.

  • Please note - All electronics are powered up and tested before being sold or shipped.

  • Must be 100% new condition in original packaging

  • Opened  or used electronics are not eligible

• Bicycles & Tools
  All sales are considered final unless otherwise noted at the time of purchase.

• Return Conditions

  • Items must be in 100% new, resalable condition.

  • Original, undamaged packaging and documentation must be included.

  • Merchandise that appears used, installed, or altered will be refused.

  • Labor fees are non-refundable (example: custom wheel builds).

• How to Start a Return

  1. Visit us in the Store 

  2. Contact us by email or text message to request a Return Authorization (RMA) number.

  3. Clearly mark the RMA number on the outside of your return package. Items without an RMA will be refused.

  4. Ship returns via a trackable method with proof of delivery (FedEx, UPS Ground, or insured USPS Priority Mail). COD shipments are not accepted.

• Important Notes

  • Carefully inspect your items before removing tags, labels, or discarding packaging.

  • If you discover an error or problem with your purchase, please reach out to us right away so we can help.

  • Proof of purchase is required for all returns and exchanges.

  • Returns must include all original accessories, manuals, and packaging. Missing items may reduce or void the return

Prices and Information

We make every effort to maintain current, accurate prices in our store and online catalog, and we strive for similar accuracy and timeliness with the other information we offer here.  Prices are subject to change with little or no advance notice.  Pearland Bicycle reserves the right to cancel any order, correct errors, inaccurues or omissions at any time. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please help us ensure accurate information by bringing  any errors you may find to our attention. Thank you!

Pearland Bicycles LLC reserves the right to cancel order(s) due to pricing errors,  product availability, and/ or suspected fraud.